Starter
For a single location getting started.
£49 a month
or £40.83 a month, paid yearly
100 call minutes
then 35p a minute, up to your cap
- 3 team members
- 1 AI receptionist
- 1 phone number
- 3 workflows
Pay for the calls you get
Every plan includes call minutes each month, a clear price for extra minutes and a spending cap you control. Start with 14 days free; prices exclude VAT.
Recommended for most teams
Professional
For busy teams that book and sell by phone.
£129 a month
or £107.50 a month, paid yearly
300 call minutes
then 30p a minute, up to your cap
- 10 team members
- 3 AI receptionists
- 3 phone numbers
- 15 workflows
- API access
Business
For multi-location businesses and call teams.
£299 a month
or £249.17 a month, paid yearly
1,000 call minutes
then 25p a minute, up to your cap
- 30 team members
- 10 AI receptionists
- 10 phone numbers
- Unlimited workflows
- API access
Enterprise
Custom volumes, security reviews and support.
Custom
Minutes to suit you
each month
- Unlimited team members
- Unlimited AI receptionists
- Unlimited phone numbers
- Unlimited workflows
- API access
All plans include booking, enquiries, putting calls through, website chat, texts, the calendar, contacts, reports and every language. Pay monthly or yearly.
Just want the website chatbot?
The AI chatbot for your website, without the phone line. It answers questions, books appointments and takes enquiries on your site, and hands over to your team when someone asks for a person. See the AI chatbot
£19a month
1,500 chatbot replies a month, 3 team members. Add a phone line any time.
Which plan fits your calls?
Most calls to a small business last two to three minutes. Move the slider to the calls you get in a month.
Billing questions
What happens if I go over my minutes?
You see usage as it happens and get an email at 80% and 100%. Extra minutes are charged at your plan’s rate on the next invoice, up to the spending cap you set. Once the cap is reached, calls go to your own number instead.
Is there a free trial?
Yes. Every account starts with 14 days free, including 30 call minutes, and no card is needed.
Can I change plan later?
Yes. Upgrades start straight away and you pay the difference for the rest of the month. Downgrades start when your current period ends, so nothing is lost.
How do I pay?
We email an invoice with VAT shown. Pay it by bank transfer within 14 days, quoting the reference on the invoice. Yearly billing costs less than paying monthly.
Can I cancel?
Yes, from your billing page. Your plan runs to the end of the period you’ve paid for and then stops. There’s no cancellation fee.
Put Oneanswer on your phone line this afternoon.
Give it your website, try it in your browser, then forward your number. 14 days free, no card.